Quinn Texan Tallow Return Policy
All Sales Are Final
Due to the nature of our handcrafted, small-batch products, all purchases are final. We do not accept refunds, exchanges, or returns. Once your order has been processed, we cannot change it, including combining orders, modifying an order, or changing shipping details.
Product Questions & Refunds
If you have any questions before making a purchase, please reach out to us at quinntexantallow@gmail.com to ensure the best fit for your skincare needs. While refunds are limited, we are happy to review your case and offer specialized solutions if needed. Please note that our products are made in small batches to ensure maximum quality and freshness, and therefore, we do not accept returns for refunds.
Allergies, Preferences & Patch Testing
We provide a full ingredient list for every product. Be sure to review this list for any potential allergens before ordering. Quinn Texan Tallow is not responsible for adverse reactions to our products. We recommend conducting a patch test before using any product and introducing new items into your routine. If you experience a reaction, discontinue use for at least a week before reintroducing the product with another patch test. If you have any concerns, please reach out to us for advice.
While we understand that everyone has unique preferences for scents, textures, and colors, we are unable to accept returns or exchanges based on personal preferences, as the color of Tallow may naturally vary.
Our products contain no preservatives, additives, or chemicals. Please avoid adding water to the containers and store in a cool, dry place.
Shipping & Damaged Items
During warmer months, our tallow-based products may arrive in a melted or liquid state. By purchasing, you consent to this possibility. Simply place the product in a cool room or refrigerator until it solidifies. The product quality will remain intact despite any texture changes.
If your order arrives broken or damaged, please contact us at quinntexantallow@gmail.com, and we will work with you to resolve the issue.